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Last updated 14 October 2026
MotoLoadout is operated by Cotheria LLC d/b/a MotoLoadout, from the Commonwealth of Massachusetts, United States. This policy describes what the site actually stores, why, and how to get rid of it. It describes what we do today rather than every future possibility. If that changes, this page changes with it.
Your account. An email address and a password, handled by our authentication provider. We never see your password, because it is hashed before it reaches storage. You also choose a username, which is public.
What you create. Builds, the parts in them, favourites, part reviews, forum topics and replies, and any photos you upload. Your builds are private until you mark one public. Favourites are always private. Reviews, forum posts, and public builds are visible to anyone.
Images. Uploads go to our file storage provider. Anything attached to a public build or a review can be seen by anyone, since that is what publishing it means. Strip any metadata you would rather not share before uploading; we do not do it for you.
Technical data. Our hosting provider records ordinary server logs (IP address, browser and which page was requested) for security and reliability. We do not build profiles from them.
Bug reports and expert help. If you report a bug or ask an expert for help choosing parts, we keep what you write, the page or bike it is about, and your email address if you give one (signed in, we reply to the one on your account). Bug reports also record your browser’s name. Only our team can read these. A request for expert help is emailed to our team’s mailbox through our email provider, so someone can reply to you.
Account activity. When you are signed in, we record significant actions on your account, such as signing in, changing your email or password and editing your profile, together with the time and the IP address the action came from. You can read this log yourself under Account → Email & Password. It exists so you can spot something you did not do, which is not possible if we do not keep it. It is not used for advertising, profiling, or anything else, and it is never shared. Nobody can edit it, including you and including us through the site.
We do not ask for your real name, address, phone number, date of birth, or payment details. MotoLoadout never processes a payment: every purchase happens on the merchant’s own site, under their terms and their privacy policy, not ours.
We measure how the site is used with a cookieless analytics service. It sets no cookies and stores nothing in your browser. Instead of a stored identifier, it counts a visitor with a code it works out on its own servers from your connection and browser details, mixed with a secret that changes every day and is then thrown away, so the same visitor cannot be recognised from one day to the next. It does not follow you to other sites and does not try to work out who you are.
What it records, and nothing else:
It does not record your screen or your mouse, does not capture what you type, and does not record clicks on anything other than links leaving the site. It is not linked to your account, and nothing in it is used for advertising or shared with anyone for that purpose. Our analytics provider processes it on our instructions, in the United States.
If we add error monitoring, it will record what broke and on which page, not who you are, and we will name the service on this page before it starts running.
That is why this site has no cookie banner: the only cookies present are the ones that keep you signed in.
Building the catalogue is partly automated. We gather product and fitment information from manufacturer and retailer websites, and an automated reviewer reads those pages to propose what should be published: which part something is, which motorcycles it fits and what it costs. Those proposals must pass checks that involve no AI at all, and clear a confidence threshold, before anything reaches the site. A person can override any of it.
This does not read your personal data. The automated reviewer reads merchant web pages and our own catalogue records. It has no access to your account, your private builds, or your favourites.
What it may read is anything you contribute to the catalogue itself. There is no way to do that today, because parts and fitment are added only by us. If we add one, a part you submit or a fitment correction you send is information about a product rather than about you, and it would be checked by the same automated review as everything else before it was published. Publicly posted content, such as a part review, may likewise be assessed for accuracy or abuse if we introduce that.
We do not use your content to train AI models, and we do not sell or share it for anyone else to do so. What you write on MotoLoadout stays on MotoLoadout.
Parts link out to shops that sell them. Some of those links may earn us a commission (see our Terms of Service). When you follow one, the merchant or their affiliate network may set their own cookies to attribute the visit. That happens on their side, under their policies. It costs you nothing and never changes the price you pay.
We do not sell your personal information, and we do not share it for advertising. It reaches only the services needed to run the site: providers of database and file storage, account sign-in, hosting, email and analytics. Each processes data on our instructions.
We will disclose information if the law requires it, or to protect the safety of our users.
Your content stays until you delete it or close your account. Deleting your account removes your profile, builds, favourites, reviews, and your account activity log along with the IP addresses in it. Forum posts may remain with your name detached, so that conversations others took part in do not collapse into gaps.
You can edit or delete anything you have posted at any time, and you can delete your whole account yourself under Account → General, with no request and no waiting on us. To get a copy of your data, or if you would rather we did it, email privacy@motoloadout.com from your account address. We aim to respond within 30 days.
Depending on where you live, you may have additional rights over your personal information. Email us and we will honour them. We would rather apply the strongest standard to everyone than sort users into tiers.
MotoLoadout is not intended for anyone under 13. We do not knowingly collect information from children under 13, and we delete any such account we learn about.
Data is encrypted in transit, passwords are hashed, and access is restricted at the database level so one account cannot read another account’s private data. No system is perfectly secure, and we will not pretend otherwise, so please use a password you don't use anywhere else.
Found a vulnerability? Report it to security@motoloadout.com. We will not pursue anyone who reports a genuine issue in good faith and gives us reasonable time to fix it before disclosing it.
If this policy changes materially, we will update the date above and, for anything significant, tell account holders directly rather than relying on you to re-read the page.
Privacy questions and requests: privacy@motoloadout.com.